Sonicwall global vpn stuck on acquiring ip10/31/2022 If multiple VPN users exist, pleas make sure no two users are using the same local address (Basic > Local Address), otherwise one of them will not be able to use the tunnel anymore whenever both of them are connected. Could multiple VPN users use the same local address? Refer to the configuration guide for your VPN gateway for more information.Ĥ. Mode Config, EasyVPN, DHCP over VPN) you may be able to assign a local address to VPN Tracker that is part of the remote network. If you are using an automatic configuration method (e.g. For example, if your remote network is 192.168.13.0/24, do not use an address starting with 192.168.13. Please use a local address that is outside all remote networks. Using a local address in VPN Tracker (Basic > Local Address) that is part of the remote network is not possible with most VPN gateways. Is the local address in VPN Tracker part of the remote network? Is the IP address you are connecting to really part of the remote network?įor example, if your remote network is 192.168.13.0/24, you should be able to connect to IPs starting with 192.168.13.x, but connections to IPs starting with 192.168.14.x will not work as they are outside the address range of traffic tunneled through the VPN.ģ. Note that using Bonjour or NETBIOS hostnames is generally not possible over VPN.Ģ. Please make sure DNS is enabled for the VPN connection and correctly configured. If that works, the problem has to do with DNS resolution. If you are using a host name, please try once using its IP address instead. Are you trying to connect to the destination device using a host name? The destination device can be anything from a normal computer, to a server, to a network printer.ġ. In this FAQ we will be using destination device as a generic term for the device you are trying to connect to. This FAQ will help you to find out what is causing the problem in your specific situation. My apologies for the long winded post but I wanted to be clear exactly how things were setup and what was / was not working so I'm not wasting peoples valuable time.There are a number of possible causes for such a behavior. If my assumption is correct exactly how and what do I need to configure to allow the GVPN connection to work to the fixed IP? I assume that I need to do some more setup, perhaps in Objects and / or Policies to allow the packets. If I look at the packet monitor I can see packets coming in from my client for port 500 that are being dropped. If I use the fixed IP address that I have specified in the X2 interface, in the peer list of the GVPN client the connection fails with "The peer is not responding to phase 1 ISAKMP requests" However, this only works if I use the dynamic IP allocated to the X2 interface in the peer list of the GVPN client I have set up the X2 interface to successfully connect to the Internet and, following Sonicwall documentation, have put one of my fixed IP addresses in the 'Specify IP Address' in the X2 interface.Īfter working through the Sonicwall documentation regarding setting up both Group VPN and the GVPN client I have a successful VPN tunnel between my client and the TZ670. The Internet connection is allocated a dynamic IP at the time the TZ670 connects, with the fixed IP addresses routed over that connection The Internet connection is BT Infinity FTTC & I have multiple fixed IP addresses assigned by BT So I have a TZ670 running the latest firmware 7.0.1-R1456. I'm a real newbie with sonicwall so please be gentle :-)
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